More and more companies are turning to the telephone as their ideal way of being introduced to candidates. So, in a busy world telephone interviews are becoming more and more frequent.

Telephone interviews have always had the stigma of being a ‘screening process’ before the main event of a ‘real’ or ‘normal’ interview. This however is not always the case. An interview over the telephone is an important part of the recruitment process and could result in doors being open or shut to the next stage of recruitment.

Giving a great telephone interview is a skill that needs to be mastered. Giving yourself a personality to stand out from the crowd and be memorable from just a voice down the phone is a very different challenge! You will need to adjust your approach to the standard face to face interview.

As with all tips and tricks some of my advice may seem obvious, but it is important to take a variety of things into account. You have the standard interview preparation that you will need – the company studied and researched; answers prepared to questions about yourself and your skill set that you would expect from an interview situation – but what else?! What makes the telephone interview different? Follow these simple steps and telephone interviews will be a new skill to add to your repertoire.


Planning and Preparation

Please ensure that you have been given the exact details and you are completely confident with the arrangements. What phone number have you given? Are they contacting you or are you contacting them? What time? These points may seem obvious but you would be surprised how often this goes wrong. This can be a stressful start to the interview and a negativity that you could do without!

As with any interview be sure to spend time thinking up questions you would like to ask your interviewer; this is an important part of any interview. It portrays your genuine interest in the job and gives you the spotlight to take control of the conversation.

Have your CV to hand and take notes – a huge benefit of a phone interview is that they can’t see you scribbling away. Don’t get distracted by writing everything mentioned but take note of important points that are discussed – you can use this at your next interview to wow them with your observational skills.


This can be a tricky one. When you physically attend an interview, the location is more often than not controlled by the employer and therefore out of your control. With a telephone interview it is your responsibility to control your surroundings. You therefore need a quiet environment without any interruptions and distractions.



Huh?! You ask, why make an effort when I can’t be seen? There are many opinions of the importance of dressing to impress and the majority agree with the statement ‘dress smart think smart.’ Therefore, as tempting as it may be to stay in your pyjamas I strongly advice against this.


Body Language

Another strong tip is to smile! It’s been proven that smiling makes your voice instantly sound friendlier. You will seem more relaxed, more confident, and be more likely to build an engaging repour with the interviewer.

Pace yourself, a good interviewer knows you may need a little time to compose a response, so do take time to think about answers; take a deep breath; keep calm and ask for a minute if you need to. Listen carefully and if you don’t fully understand the question, ask for clarification – It is important to present yourself, convey messages and get your point across clearly and concisely; you can’t do this if you are unsure of the question.

Please do pay attention! Just because you can’t be seen interviews can hear if your attention is elsewhere. The aim is to impress your interviewer at every stage



Ending The Call

When you end the interview, you want to leave it on a positive note just like you would if you were in a face-to-face interview, and much like a face-to-face interview it is perfectly acceptable to enquire about the next stage of the process and when you should expect to hear from them. Then all that is left is to thank them for their time and the opportunity and to say that you look forward to hearing from them soon.


Final Thought

You should end your telephone interview feeling happy and confident in the knowledge that you have done all that you can and to the best of your ability to get not only your experience and skills over to the interviewer but also your personality.

Remember confidence is key! Be prepared, keep smiling and believe in yourself.

For more expert recruitment advice on how we can help you ace your next interview please get in touch on 0117 325 2233.

Kingston barnes, recruitment, bristol

The Most Important Partnership For Your Career

The Most Important Partnership For Your Career – A few simple things you can do to make sure your recruitment agency is working to the maximum at every stage of your next job search.

You could just sign up with a recruitment agency and expect them to deliver your dream job to the doorstep, but don’t be surprised if the results are less than you’d hoped for…

The most successful candidates work in partnership with their agency every step of the way – from deciding if now’s the time to make a move to fielding offers and negotiations.

Let’s look at a few easy ways throughout the job seeking process that will help you to help us to help you – this is your career, after all!


Honesty Is A Virtue

Be honest – both with us and with yourself! You may dream of being a company director, but if you lack the chops to make the cut, then you’re doing no one any favours by pretending otherwise.

Honesty about your previous form is essential, but it’s also important to be clear about what you hope for and expect from both your next position in the short term and your career overall in the long term. That’s the only way to narrow your search to suitable roles and help us to identify great opportunities that will make the most of your potential.

It’s OK if you’re unsure – talk to us about where you’ve been and where you see yourself going and we’ll be happy to explore the options that will help you get there. That could be as simple as a new job, or identifying relevant qualifications and even looking at a two-stage approach from contract work to a permanent position. This is what we do all day, every day, so we’ll know if there’s a strategy to suit your goals.


Ready Resume

Make sure your CV is up to date and good to go when you first get in touch. We may suggest ways to improve it before putting you forwards for a role, but it shows you’re serious about your job search and brings your backstory to life from day one.



Stay On The Radar

The right role might not be available right away, but we’ll keep looking for you until we find it. In the meantime, check in periodically for updates because this can kickstart a conversation that leads to unexpected results. The job market is a rapidly evolving space and being in the right place at the right time is half the battle.

Staying in touch also reminds us that you’re serious about your search and gives us a kick up the seat of the pants to get out there again and track down the right role for you. Of course we’re always thinking of you once you’re on our books, but it can’t hurt to give us a nudge – we’re only human. Brilliant at finding the right role for the right candidate, but only human nevertheless.

And as humans, we pride ourselves on the relationships we build with both candidates and clients over time, because people are at the heart of everything we do. And that’s why our conversations shouldn’t end with your next role – or the one after…


Time Is Of The Essence

Pick up when we call – or at least send us an email back when you can – to show that your job search is still a priority. Some positions need to be filled fast and you might miss out by waiting for free time at the weekend.



Interview Jitters?

Ask us for tips – or even a trial run. We’ve had the chance over time to get to know you in a more relaxed way, so we understand how your experience matches the position – and we can help you communicate that to an interviewer.

Stay in touch before the interview and let us know how you got on afterwards. Unlike many agencies, this is not about us finding out whether we’re going to earn commission; there’s one more card to play in this hand yet…

We’ll talk to the hirer after you’ve left the building, so give us a steer on what went well that we can remind them about after a long day of interviews – or even what could have gone better, so that we can set the record straight on your behalf. That extra attention to detail is the Kingston Barnes difference.


Field Of Dreams

Our favourite conversations are when we get to tell our candidates that they’ve been successful and there’s a job offer on the table. But even that’s not the end of the story; ask us if you have any unanswered questions or you’d like to negotiate further. We can help you to field offers effectively, so make the most of the advantage our expertise gives you at every stage of your job search.


Want To Know More?

We’re always looking for great candidates, so give us a call today on 0117 325 2233 or email and we’d be happy to explore your career options with you and put our heads together to come up with your next role. You never know – your dream job could be just one call away…

Kingston barnes, recruitment, bristol