• Permanent
  • Solihull
  • Up to 30,000 USD / Year
  • Sector: Manufacturing
  • £Up to 30,000

Export Customer Service Executive


Salary – Up to £30,000

Package – 25 Days Holiday + Banks + Birthday, Company Pension, Life assurance, Career development

Hours: Monday to Friday 9am-5pm

Do you have a strong background in export customer service?

Would you like to work within a collaborative and supportive team?

Are you looking for a role which can offer job security and a long term career?

Then reach out! Kingston Barnes is now recruiting for an exciting position as an Export Customer Service Executive for one of our clients in the Solihull area.

The Company:

A successful and secure manufacturer supplying their products to the medical industry. Their bespoke and specialist product portfolio has allowed their clients to be more efficient in their processes and as a result, has saved lives in the long run. Due to increasing demand, this company is looking to grow its team.

Key responsibilities:

  • Proactive and reactive customer service and sales communications
  • Process orders with high levels of accuracy
  • Produce all necessary export documentation ready for export (i.e. commercial invoices, packing lists, certificates of origin)
  • Be the first point of contact and effectively build rapport and maintain relationships with customers and partners
  • Supporting the UK customer service team (i.e. order processing and enquiries) as and when required
  • Tracking and managing order statuses, providing regular updates to customers and wider team
  • Handling high volumes of calls
  • Email management
  • Complaint handling and resolution

If you are interested, please call Josh Hoyle on 0117 3252233 or apply online

* Candidates must be eligible to live and work in the UK to apply for this position *

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