• Permanent
  • Anywhere
  • 20,000.00-£30,000.00 USD / Year
  • Sector: Construction
  • £20,000.00-£30,000.00

Are you a Customer Care Coordinator looking for an exciting new opportunity?

Do you have experience working in a customer service-based position?

Are you a highly organised individual who enjoys working in a fast-paced environment?

Then get in touch! Kingston Barnes are currently recruiting a Customer Care Coordinator for one of our clients, an award-winning regional building contractor based near Bath.

The Company

Our client is a top regional contractor with a strong presence throughout the South-West.  They have an excellent track record of delivering quality building projects in a vast array of sectors including Care Homes, Education, Healthcare, Commercial, Housing, Leisure, Retail and Industrial from £1-£10m. They are an award-winning, trustworthy, family-owned business that works on a variety of frameworks and offers quality, seamless delivery, building relationships and ensuring customer satisfaction.

The Opportunity

To support the Aftercare Manager in maintaining customer satisfaction. Dealing with queries, and ensuring defects are managed and cleared effectively and efficiently with a high level of communication to all levels of employees, customers, homeowners, and contractors. Build and maintain relationships with stakeholders and provide a high level of service to the operations team. Site visits will be required. Management of drawing registers and general administration.

What is required:

To be able to plan and manage workload, and target areas to improve performance with the aftercare manager. Use a combination of emails, excellent telephone manner and face-to-face meetings to achieve customer care standards. Highly organised, good knowledge of Microsoft office software and full UK driving licence.

This is a fantastic opportunity, apply today to ensure you do not miss out! Please contact Gemma on 0117 325 2233.

Kingston Barnes are a construction recruitment agency. Our deep-rooted knowledge of the industry means we have insight into which companies will enable you to achieve your career ambitions. We recruit for a number of developers, contractors & consultancies. If you are looking for a Senior Project Manager, Project Manager, Senior Site Manager, Site Manager or Assistant Site Manager then please get in contact on 0117 325 2233.

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